rim
May 5, 2022, 3:34am
1
hello,
I am making products with BG77 and have discovered that only certain manufacturers’ sim cards do not work.
Specifically, DNP made (mark:DN) sims are not recognized.
All AX/GD/etc on the same contract were recognized with no problem.
DNP sim only: +CME ERROR: SIM not inserted.
(Of course that sim works for EC25 and BG96 and etc…)
It also occurred equally on the TE board as well as on our own board.
thanks.
BG77 firmware: BG77LAR02A04_01.005.01.005
Please check the circuit, if the problem still exists, it is recommended to pull out the module SIM pin to connect the card holder
rim
May 9, 2022, 1:36am
3
Hi!
Thankyou for reply.
The TE-A board is not recognized as well.
How can I test this?
Do other modules recognize SIM cards?
rim
May 9, 2022, 1:57am
5
Of course!
I have the same sim card test,
EG25/EC25J/BG770/BG96 and others.
Oh, I see, I suspect there is something wrong with this BG77, can you replace it with another BG77?
rim
May 9, 2022, 2:28am
7
We also tested several BG77s,
We tested 4 units including TE-A.
All were the same and worked fine except for the DN sim.
Whether you can try to upgrade the firmware?
rim
May 9, 2022, 2:49am
9
Possible, if firmware is available.
(I try teet:
BG77LAR02A04_01.002.00.000
BG77LAR02A04_01.005.01.005)
try it again,If there are still issues, I think there may be compatibility issues with SIM cards
BG77LAR02A04_01.008.01.008.zip
rim
May 9, 2022, 2:57am
11
Thank you. I will update and report back.
rim
May 9, 2022, 3:55am
12
I can write root->update->firehose folder right?
[2022-05-09 12:42:06:914_S:] at+qgmr
[2022-05-09 12:42:06:978_R:] at+qgmr
[2022-05-09 12:42:06:978_R:] BG77LAR02A04_01.008.01.008
DN sim (DNP Printing)
[2022-05-09 12:42:06:978_R:] OK
[2022-05-09 12:42:11:977_S:] at+cpin?
[2022-05-09 12:42:12:041_R:] at+cpin?
[2022-05-09 12:42:12:041_R:] +CME ERROR: SIM not inserted
AX sim( Thales DIS)
[2022-05-09 12:44:34:030_S:] AT+CPIN?
[2022-05-09 12:44:34:094_R:] AT+CPIN?
[2022-05-09 12:44:34:094_R:] +CPIN: READY
GD sim(Giesecke & Devrient)
[2022-05-09 12:48:48:226_S:] AT+CPIN?
[2022-05-09 12:48:48:290_R:] AT+CPIN?
[2022-05-09 12:48:48:290_R:] +CPIN: READY
Is it normal for other modules to use TE-A and DN SIM?
rim
May 9, 2022, 7:03am
14
Of course.
BG77TE-A+board=DN NG(No1/No2/No3)/other sim ok
BG96TE-A+same board=DN(No1/No2/No3) & other sim ok
EUT1(BG77) =DN(No1/No2/No3) NG/other sim ok
EUT2(BG77) =DN(No1/No2/No3) NG/other sim ok
OK, I suggest you contact the local sales or FAE to deal with it.It should be a very troublesome problem
rim
May 9, 2022, 7:25am
16
ok thanks!
now contact local sales…
rim
May 9, 2022, 7:32am
17
btw,
I think test to FOTa,I want delta firmware image.
BG77LAR02A04_01.005.01.005->BG77LAR02A04_01.008.01.008
I am unable to provide DFOTA documents, so I suggest you contact the local sale and submit JIRA for solution
rim
May 9, 2022, 8:03am
19
I understand. I will do so.
rim
August 17, 2022, 4:07am
20
This problem is solved!
The answer was that the USIM DATA needed to be pulled up.
This is in the datasheet, but was not implemented in the BG77 EVB as well, so the EVB did not work properly, which delayed the discovery of this problem.