Hello,
I’m evaluating the new BG77 (firmware BG77LAR02A02) and have run into an issue. I am unable to get my IMEI number. Both CGSN and GSN fail with a “Memory Failure”. The AT+CIMI and AT+QCCID commands both respond with correct responses and it happily registers on the network.
AT+CGSN
+CME ERROR: memory failure
AT+GSN
+CME ERROR: memory failure
Anyone have any thoughts?
Thank you.
Dear lucashozen ,
I re tested it in my side ,
This cmd work fine , I attached the AT log as below , Maybe , Due to your BG77 module is ES sample , Maybe the fab has not burned IMEI .
If This IMEI really important to you , Pls send email to support@quectel.com , we will sent the IMEI burning tools to you , thanks
2020-03-10_14:22:56:212]AT+qgmr
[2020-03-10_14:22:56:212]BG77LAR02A02_01.003.01.003
[2020-03-10_14:22:56:212]OK
[2020-03-10_14:23:40:268]AT+CGSN
[2020-03-10_14:23:40:268]866349040264156
[2020-03-10_14:23:40:268]OK
[2020-03-10_14:24:56:690]AT+CIMI
[2020-03-10_14:24:56:690]460111174749070
[2020-03-10_14:24:56:690]OK
[2020-03-10_14:25:18:996]AT+QCCID
[2020-03-10_14:25:18:996]+QCCID: 89860317492038663595
[2020-03-10_14:25:18:996]OK