5g cpe modem tuoshi

hello guys can you help me
send me firmware TUOSHI 5G CPE RG500UEAABxCOMSLICv3.2.2543.12.18 this version

   after update i encounter problem 
    i want to roll back ..Please help if you have that version please send me at my email 
     markchristianamar25@gmail.com

thankyou admin thankyou

Dear @Marktzy
From your description, I don’t know your firmware. RG500UEAABxCOMSLICv3.2.2543.12.18 is named by Tuoshi, so I can’t see this on my side.

Can i change that firmware to this without problem RG500UEAABR03A04M4G_01.001.01.001

Dear @Marktzy
Sorry, I need to know the original firmware, then check whether it can upgrade or not.


Screenshot 2024-05-23 093025

Dear @Marktzy
Yes, you can upgrade the firmware to RG500UEAABR03A04M4G_01.001.01.001

you can send me guide to upgrade using web ui
the QFLASH V6.8 not working no pop up while run as administrator

Dear @Marktzy
Sorry, we don’t have ways to upgrade via web ui.
You can try to contact with your CPE manufacture.

ok thankyou i will not update i will stick to my old firmware.the flash 6.8v not pop up during installation…

Dear @Marktzy
It is strange.
I have sent a new version to you via Message, hope it can help you.

ok thankyou silva but how about usb drivers

Dear @Marktzy
For driver, you can download from quectel website or contact with your provider, they have access to get them.