Thank you for your reply.
I need the A10 version for the SC20.
Could you please send me Android 7.1 - SC20ESAR06A10?
Sincerely.
Thank you for your reply.
I need the A10 version for the SC20.
Could you please send me Android 7.1 - SC20ESAR06A10?
Sincerely.
My company sells Quectel IP devices.
Currently, some modules are malfunctioning, but the warranty service in Vietnam is very slow.
We would greatly appreciate Quectel’s support.
Sincerely.
Hi,
The download link is sent to you through Email, you can check your email.
Thanks
Hi,
Is it hardware issue, What is the specific phenomenon?
About how many issue modules?
We deployed over 5,000 Quectel modules in Vietnam in 2024-2025.
Currently, there are IMEI and RF reading errors on over 100 modules.
Hi,
Can you help provide customer information here.
By the way, do you have EService account?
For this issue, better to discuss in Eservice system.
Thanks
We are a partner of Bytech Vietnam Company:
Here are IMEI and RF reading errors on over 100 modules.
== How do you judge this issue, in your app or in Settings?
Our company wants to develop devices for applications in hospitals, schools, industrial zones, etc. in the near future.
We also want to be more proactive in repairing and servicing the equipment.
The modules have IMEI and 4G signal issues.
Up to now, flashing the firmware has consistently failed.
Could you please provide documentation and software for flashing the firmware?
Thank you.
Hi,
The document and tools are sent through Email, you can check the email.
In general, we will release SDK/documents/tools after applying them.
Thanks
Dear Quectel team,
Due to a problem with my laptop, I have lost all my data, including the firmware for the SC20 A09 and SC20 A10.
I would greatly appreciate your assistance in obtaining these two firmwares.
Thank you.
OK, can ou share the IEMI1 and E-mail again?
SW: SC20ESAR06A09
OC: SC20ESA-8GB-STD
SN: MPY23KT01000432
IMEI: 863462068426244
A10:
SW: SC20ESAR06A10
OC: SC20ESA-8GB-STD
SN: MPY24JH56000585
IMEI: 861245069403920
email : nbemedia@gmail.com
OK, please wait we will send the firmware later
And the SC20 only can support the Android6 Android7 Android8
Yes
I need to repair and upgrade the equipment.
Sincerely.