no 5G SA network reported in windows 10 cellular settings using RM520N-GL

My 5G SA network is seen using AT command:

AT+QNWPREFCFG=“mode_pref”,NR5G

AT+QENG=“servingcell”

+QENG: “servingcell”,“LIMSRV”,“NR5G-SA”,“TDD”,990,70,001234501,4,64,632544,78,3,-69,-11,25,1,71

AT+COPS=?
+COPS: ,(0,“990 70”,“990 70”,“99070”,12)

When searching for network from the advanced options of cellular network in windows, this network never appears.

Is it an known issue requiring a firmware update or is it another root cause ?

Need help

Regards

Dear @OLIV
Please share your current firmware.
And follow the steps and share the response to us.
AT+QMBNCFG=“AutoSel”,0
AT+QMBNCFG=“List”
AT+QMBNCFG=“Select”,“ROW_Commercial”
AT+CFUN=0
AT+CFUN=1
AT+QMBNCFG=“List”

Hi Silvia

Firmware version is RM520NGLAAR01A07M4G

Answers to the commands you sent are as follow:

[2025-05-19 09:02:52:837_S:] AT+QMBNCFG=“AutoSel”,0

[2025-05-19 09:02:52:842_R:] AT+QMBNCFG=“AutoSel”,0 [2025-05-19 09:02:52:860_R:] OK

[2025-05-19 09:03:04:933_S:] AT+QMBNCFG=“List”

[2025-05-19 09:03:04:939_R:] AT+QMBNCFG=“List” [2025-05-19 09:03:04:949_R:] +QMBNCFG: “List”,0,0,0,“Bell_Canada”,0x0A014700,202111051

[2025-05-19 09:03:04:949_R:] +QMBNCFG: “List”,1,0,0,“Telus_Canada”,0x0A014900,202112271

[2025-05-19 09:03:04:967_R:] +QMBNCFG: “List”,2,0,0,“Commercial-Sprint”,0x0A010204,202111051

[2025-05-19 09:03:04:967_R:] +QMBNCFG: “List”,3,0,0,“Commercial-TMO”,0x0A01050F,202303091

[2025-05-19 09:03:04:967_R:] +QMBNCFG: “List”,4,0,0,“VoLTE-ATT”,0x0A010335,202208211

[2025-05-19 09:03:04:967_R:] +QMBNCFG: “List”,5,0,0,“CDMAless_Private-Verizon”,0x0A01FD28,202212062

[2025-05-19 09:03:04:970_R:] +QMBNCFG: “List”,6,0,0,“CDMAless-Verizon”,0x0A010126,202209281

[2025-05-19 09:03:04:970_R:] +QMBNCFG: “List”,7,0,0,“Telia_Sweden”,0x0A012400,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,8,0,0,“TIM_Italy_Commercial”,0x0A012B00,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,9,0,0,“Commercial-DT-VOLTE”,0x0A011F1F,202206131

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,10,0,0,“Germany-VoLTE-Vodafone”,0x0A010449,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,11,0,0,“UK-VoLTE-Vodafone”,0x0A010426,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,12,0,0,“Commercial-EE”,0x0A01220B,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,13,0,0,“Optus_Australia_Commercial”,0x0A014400,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,14,0,0,“Telstra_Australia_Commercial”,0x0A010F00,202204191

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,15,0,0,“Commercial-LGU”,0x0A012608,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,16,0,0,“Commercial-KT”,0x0A01280B,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,17,0,0,“Commercial-SKT”,0x0A01270A,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,18,0,0,“Commercial-Reliance”,0x0A011B0C,202210211

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,19,0,0,“Commercial-SBM”,0x0A011C0B,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,20,0,0,“Commercial-KDDI”,0x0A010709,202111051

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,21,0,0,“Commercial-DCM”,0x0A010D0D,202208151

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,22,0,0,“VoLTE_OPNMKT_CT”,0x0A0113E0,202204211

[2025-05-19 09:03:04:972_R:] +QMBNCFG: “List”,23,0,0,“Volte_OpenMkt-Commercial-CMCC”,0x0A012010,202212151

[2025-05-19 09:03:04:972_R:] OK

[2025-05-19 09:03:38:742_S:] AT+QMBNCFG=“Select”,“ROW_Commercial”

[2025-05-19 09:03:38:759_R:] AT+QMBNCFG=“Select”,“ROW_Commercial” [2025-05-19 09:03:38:784_R:] OK

[2025-05-19 09:03:53:510_S:] AT+CFUN=0

[2025-05-19 09:03:53:528_R:] AT+CFUN=0 [2025-05-19 09:03:53:917_R:] OK

[2025-05-19 09:04:01:711_S:] AT+CFUN=1

[2025-05-19 09:04:01:728_R:] AT+CFUN=1 [2025-05-19 09:04:01:938_R:] OK

[2025-05-19 09:04:02:239_R:] +CPIN: READY

[2025-05-19 09:04:02:270_R:] +QUSIM: 1

[2025-05-19 09:04:02:655_R:] +QIND: SMS DONE

[2025-05-19 09:04:03:187_R:] +QIND: PB DONE

[2025-05-19 09:04:14:870_S:] AT+QMBNCFG=“List”

[2025-05-19 09:04:14:886_R:] AT+QMBNCFG=“List” [2025-05-19 09:04:14:920_R:] +QMBNCFG: “List”,0,0,0,“Bell_Canada”,0x0A014700,202111051

[2025-05-19 09:04:14:920_R:] +QMBNCFG: “List”,1,0,0,“Telus_Canada”,0x0A014900,202112271

[2025-05-19 09:04:14:920_R:] +QMBNCFG: “List”,2,0,0,“Commercial-Sprint”,0x0A010204,202111051

[2025-05-19 09:04:14:920_R:] +QMBNCFG: “List”,3,0,0,“Commercial-TMO”,0x0A01050F,202303091

[2025-05-19 09:04:14:920_R:] +QMBNCFG: “List”,4,0,0,“VoLTE-ATT”,0x0A010335,202208211

[2025-05-19 09:04:14:920_R:] +QMBNCFG: “List”,5,0,0,“CDMAless_Private-Verizon”,0x0A01FD28,202212062

[2025-05-19 09:04:14:920_R:] +QMBNCFG: “List”,6,0,0,“CDMAless-Verizon”,0x0A010126,202209281

[2025-05-19 09:04:15:488_S:] AT+QMBNCFG=“List”

[2025-05-19 09:04:15:505_R:] AT+QMBNCFG=“List” [2025-05-19 09:04:15:530_R:] +QMBNCFG: “List”,0,0,0,“Bell_Canada”,0x0A014700,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,1,0,0,“Telus_Canada”,0x0A014900,202112271

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,2,0,0,“Commercial-Sprint”,0x0A010204,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,3,0,0,“Commercial-TMO”,0x0A01050F,202303091

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,4,0,0,“VoLTE-ATT”,0x0A010335,202208211

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,5,0,0,“CDMAless_Private-Verizon”,0x0A01FD28,202212062

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,6,0,0,“CDMAless-Verizon”,0x0A010126,202209281

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,7,0,0,“Telia_Sweden”,0x0A012400,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,8,0,0,“TIM_Italy_Commercial”,0x0A012B00,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,9,0,0,“Commercial-DT-VOLTE”,0x0A011F1F,202206131

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,10,0,0,“Germany-VoLTE-Vodafone”,0x0A010449,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,11,0,0,“UK-VoLTE-Vodafone”,0x0A010426,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,12,0,0,“Commercial-EE”,0x0A01220B,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,13,0,0,“Optus_Australia_Commercial”,0x0A014400,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,14,0,0,“Telstra_Australia_Commercial”,0x0A010F00,202204191

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,15,0,0,“Commercial-LGU”,0x0A012608,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,16,0,0,“Commercial-KT”,0x0A01280B,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,17,0,0,“Commercial-SKT”,0x0A01270A,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,18,0,0,“Commercial-Reliance”,0x0A011B0C,202210211

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,19,0,0,“Commercial-SBM”,0x0A011C0B,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,20,0,0,“Commercial-KDDI”,0x0A010709,202111051

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,21,0,0,“Commercial-DCM”,0x0A010D0D,202208151

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,22,0,0,“VoLTE_OPNMKT_CT”,0x0A0113E0,202204211

[2025-05-19 09:04:15:546_R:] +QMBNCFG: “List”,23,0,0,“Volte_OpenMkt-Commercial-CMCC”,0x0A012010,202212151

[2025-05-19 09:04:15:546_R:] OK

The context is a private 5G network so not in the list above.

Regards

Olivier