Dear Quectel Support / Distributor,
My name is [Name], [Title] at [Company]. We are deploying a project using Quectel EC20 (model: EC20CEHCLGR).
For compatibility validation and version standardization, we kindly request:
- EC20CEHCLGR06 – latest official build
- EC20CEHCLGR08 – latest official build
Please provide:
- Full firmware packages and, if available, delta/upgrade package(s) from R06 → R08.
- Release Notes/Change Log (bug fixes, AT command changes, band/carrier profile/MBN updates, VoLTE behavior if any).
- Upgrade guide (recommended tool such as QFlash/QFirehose/QPST, flashing steps, power requirements, brick risk notes).
- MD5/SHA256 checksums.
- Required USB/QDLoader drivers.
- Rollback/downgrade policy and any NDA/warranty requirements.
- Regional compatibility details for Vietnam/SEA bands.
- Download link (or portal access instructions).
Our environment (for reference):
- Module quantity: [quantity]
- OS: Windows 10 x64
- Current tools: [QPST/QFlash version…]
- Special requirements (if any): [e.g., keep .wav assets, VN carrier MBN profile, etc.]
Happy to share additional info (sample SN/IMEI, logs, label photos) if needed.
Thank you in advance.
Best regards,