Dear @xcfbvvhj
I have sent to your email, please check.
can i get latest fw sent to 357.nin@gmail.com
my fw is RG500UEAABxCOMSLICv3.3.2634.16.16
Could you please check your current firmware version via ATI command?
Sent via email. You may check then. Much appreciation
anyone can help/show me how to upgrade using USB mode i keep getting time out and th com port will disappear one it goes to fdl2
thank you kind hearthed support
Dear @nxixn
Please share a screenshot of the failure phenomenon.
Hi Silvia,
Thank you for your response. I have a seprate post with the info below:
Keep getting error:
Download Failed. ErrCode: 262; ErrMsg: [UB1142]Wait input time out;
Module: RG500U-EA
Router: Tuoshi 5G CPE
SW: RG500UEAABxCOMSLICv3.3.2634.16.16
ATI: Quectel,RG500U-EA,Revision: RG500UEAABR02A01M2G,OK,
Trying to upgrade to RG500UEAABR03A07M4G_01.300.01.300
I think I missing the proper steps how to upgrade correctly. If someone can help out I much appreciate it.
Let me know if further info is needed.
anyone has encountered this and can help me what I am missing with usb mode qflash update. Do I need to short the j021 and usb mode pins to get this working.
I sent AT+QDOWNLOAD=1 and power cycle the router and it detected the com9 port in my PC and I start the flashing fw but it keeps faling at fdl2 and the com port9 disappear in my device manager.
anyone’s help is highly appreciated!
any help is greatly appreciated.
Dear @nxixn
You can move firmware to other disk, not C: and try.
I moved the file to another disk location (D:) but same issue still. I noticed the comport disappers:
Dear @nxixn
Do you install corresponding driver?
yes, used the one in this link
Dear @nxixn
Please share the USB port, screenshot above didn’t show correct port.
It is a CPE device, I am not sure how to operate on your device.
On our side, contact USB to PC and use Qflash, it works fine.
Hi, @silvia
I would like to receive latest actual firmware for my device
Current fw version is:
RG500UEAABR02A01M2G
email: apxu259@gmail.com
Thanks in advance
Good day sir can I have also the latest firmware. This is my email jheffagpaoa08@gmail.com thank you very much.
good day, please send me the updated firmware of my modem, attached herewith is my modem firmware
Dear @apxu259
I have sent to your email, please check.
Dear @jheff0831
I have sent to your email, please check.





