Firmware for NR500-EA

Dear @xcfbvvhj
I have sent to your email, please check.

can i get latest fw sent to 357.nin@gmail.com

my fw is RG500UEAABxCOMSLICv3.3.2634.16.16

Could you please check your current firmware version via ATI command?

Sent via email. You may check then. Much appreciation

anyone can help/show me how to upgrade using USB mode i keep getting time out and th com port will disappear one it goes to fdl2

thank you kind hearthed support

Dear @nxixn
Please share a screenshot of the failure phenomenon.

Hi Silvia,

Thank you for your response. I have a seprate post with the info below:

Keep getting error:

Download Failed. ErrCode: 262; ErrMsg: [UB1142]Wait input time out;

Module: RG500U-EA
Router: Tuoshi 5G CPE
SW: RG500UEAABxCOMSLICv3.3.2634.16.16
ATI: Quectel,RG500U-EA,Revision: RG500UEAABR02A01M2G,OK,

Trying to upgrade to RG500UEAABR03A07M4G_01.300.01.300

I think I missing the proper steps how to upgrade correctly. If someone can help out I much appreciate it.

Let me know if further info is needed.

anyone has encountered this and can help me what I am missing with usb mode qflash update. Do I need to short the j021 and usb mode pins to get this working.

I sent AT+QDOWNLOAD=1 and power cycle the router and it detected the com9 port in my PC and I start the flashing fw but it keeps faling at fdl2 and the com port9 disappear in my device manager.

anyone’s help is highly appreciated!

@silvia

any help is greatly appreciated.

Dear @nxixn
You can move firmware to other disk, not C: and try.

I moved the file to another disk location (D:) but same issue still. I noticed the comport disappers:

Dear @nxixn
Do you install corresponding driver?

yes, used the one in this link

Quectel_Windows_USB_Driver(U)_V1.0_EN

Dear @nxixn
Please share the USB port, screenshot above didn’t show correct port.

It is a CPE device, I am not sure how to operate on your device.

On our side, contact USB to PC and use Qflash, it works fine.

Hi, @silvia

I would like to receive latest actual firmware for my device

Current fw version is:
RG500UEAABR02A01M2G

email: apxu259@gmail.com

Thanks in advance

Good day sir can I have also the latest firmware. This is my email jheffagpaoa08@gmail.com thank you very much.

@silvia

good day, please send me the updated firmware of my modem, attached herewith is my modem firmware

Dear @apxu259
I have sent to your email, please check.

Dear @jheff0831
I have sent to your email, please check.

Hey @silvia ,
please send me the new firmwar for my NR500

many thanks