EG915 EU Modem Reset

Issue Summary:

I am using a Quectel EG915-EU module with two different M2M SIM cards from different service providers:

  1. Airtel M2M – Works perfectly, no issues.
  2. BSNL M2M – Causes the module to reset every 20 seconds.

Troubleshooting Steps Taken:

  • Tested on multiple boards → The issue is consistent across all.
  • Checked power supply (stable 3.7V-4.2V, 2A peak current) → No power-related issues.
  • Used AT+CFUN=0 (minimal functionality mode) → No resets occur.
  • Checked SIM detection (AT+CPIN?) → BSNL SIM is detected and ready.
  • Checked network registration (AT+CREG?, AT+CGREG?, AT+CEREG?) → It keeps searching (0,2).
  • Checked signal strength (AT+CSQ) → Values are in an acceptable range.
  • Checked network scan (AT+COPS=?) → BSNL network is listed.
  • Tried manual registration (AT+COPS=1,2,"BSNL_MCCMNC") → Still resets.
  • Disabled automatic reset (AT+QCFG="reset_mode",0) → No effect.
  • Checked LTE band configuration (AT+QCFG="band") → Settings appear correct.

Observations:

  • The module resets only with BSNL M2M SIM, but not with Airtel M2M SIM.
  • The reset happens approximately every 20 seconds.
  • The issue is not hardware-related, as multiple boards behave the same way.
  • When setting CFUN=0 (minimal functionality mode), the module does not reset.

Questions:

  1. What could be causing the module to reset only with BSNL M2M SIM?
  2. Are there any specific settings required for BSNL M2M SIMs?
  3. Could this be due to SIM authentication or network rejection?
  4. Is there a way to disable the auto-reset behavior when the module cannot register?

Hi @tido
Which version of firmware you are currently using?

Hi,
@Hayes

FIrmware verison is EG915UEUABR03A01M08_01.213.01.213