Hi
We have a large number of EC25-E modems deployed, and have noticed some inconsistent behaviour between them.
We would like to harmonize them on the latest stable firmware versions (currently they are running various)
Are you able to provide us with the latest stable firmware for the EC25-E as well as release notes showing what has changed between each release over the last few years?
Thanks!
hi,
EC25E has many OC, please provide the complete OC of your current device.
Hi,
By OC do you mean Operating Country? We are in the UK
We have about 50 EC25-E units - this is just ne example:
Hardware | manufacturer: Quectel
| model: EC25
| firmware revision: EC25EFAR06A04M4G
| supported: gsm-umts, lte
| current: gsm-umts, lte
| equipment id: 860548047077620
The problem seems often to occur after the unit has been in an area with no reception - like a tunnel. Following this, it will sometimes not reconnect to the network even after a reset
Hi，
The latest firmware suitable for your current module has been sent to your email, please check.
OC represents the module model.
Thanks. Do you know if any of the fixes in this release vs the version we were running might help with the problems we were seeing - namely a failure to recover when signal was lost then regained?
We also run a smaller number of EG25-G modems which have seen the same symptoms - is there a version of firmware we could/should use for them?
Hi，
Considering that the equipment is in a tunnel, please check the signal quality.
Are you able to provide me with the latest stable firmware for the EC25-E as well as flash tool
Hardware | manufacturer: Quectel
| model: EC25
| firmware revision: EC25EFAR06A07M4G_BETA1217