BG96 will not connect to Soracom

[emartican]

Hi @herbert.pan-Q, I’ve got a problem with the first command you write in that sequence. If you can help me, I’ll be very grateful to you.

AT+QENG in BG96 does not reply me like manual example

Hi everyone, please I really need help. I’ve used a BG96 module for making a prototype that it measure different network parameters like RRSI, RSRQ, ECL, and Cell ID. All of these parameters are catched well except one, the Cell ID. The reason is because when I send the command AT+QENG=“servingcell”, the module does not respond me with all the fields of the answer, only shows me until third parameter. This is the response I received: +QENG: "servingcell","NOCONN","CAT-NB", After the last coma…

I don’t receive the alleged answer I’d receive following the BG96_QuecCell_ATcommands_Manual.pdf