BG95-M2 registration to network not working

Hi all

I have a BG95-M2 version BG95M2LAR02A04.
Cannot get it registered to network. It seems it can see the operators, and operator can see that this is BG95-M2 with the correct IMEI, but registration does not work.
APN is correct. Double checked.

[2024-11-13 08:48:05:503_R:] Quectel
[2024-11-13 08:48:05:503_R:] BG95-M2
[2024-11-13 08:48:05:503_R:] Revision: BG95M2LAR02A04

[2024-11-13 08:48:05:503_R:] OK
[2024-11-13 08:48:05:516_S:] ATI

[2024-11-13 08:48:05:570_R:] Quectel
[2024-11-13 08:48:05:570_R:] BG95-M2
[2024-11-13 08:48:05:570_R:] Revision: BG95M2LAR02A04

[2024-11-13 08:48:05:570_R:] OK

/* Use ATV1 to set the response format */
[2024-11-13 08:48:05:582_S:] ATV1

[2024-11-13 08:48:05:636_R:] OK

/* Use ATE1 to enable echo mode */
[2024-11-13 08:48:05:886_S:] ATE1

[2024-11-13 08:48:05:941_R:] OK

/* Use AT+CMEE=2 to enable result code and use verbose values */
[2024-11-13 08:48:06:091_S:] AT+CMEE=2
[2024-11-13 08:48:06:146_R:] AT+CMEE=2
[2024-11-13 08:48:06:146_R:] OK

/* Get the baudrate, if the value is 0 (auto baudrate), then it will be set to 115200 (fixed baudrate) to assure reliable communication and avoid any problems caused by undetermined baudrate between DCE and DTE, value of IPR should be saved with AT&W */
[2024-11-13 08:48:06:396_S:] AT+IPR?
[2024-11-13 08:48:06:450_R:] AT+IPR?
[2024-11-13 08:48:06:450_R:] +IPR: 921600

[2024-11-13 08:48:06:450_R:] OK

/* Use ATI to get module information of Manufacturer ID, Device module and Firmware version */
[2024-11-13 08:48:06:498_S:] ATI
[2024-11-13 08:48:06:553_R:] ATI
[2024-11-13 08:48:06:553_R:] Quectel
[2024-11-13 08:48:06:553_R:] BG95-M2
[2024-11-13 08:48:06:553_R:] Revision: BG95M2LAR02A04

[2024-11-13 08:48:06:553_R:] OK

/* Use AT+GSN to query the IMEI of module */
[2024-11-13 08:48:06:666_S:] AT+GSN
[2024-11-13 08:48:06:720_R:] AT+GSN
[2024-11-13 08:48:06:720_R:] 860623068623774

[2024-11-13 08:48:06:720_R:] OK

/* Use AT+CPIN? to query the SIM card status : SIM card inserted or not, locked or unlocked */
[2024-11-13 08:48:07:223_S:] AT+CPIN?
[2024-11-13 08:48:07:277_R:] AT+CPIN?
[2024-11-13 08:48:07:277_R:] +CPIN: READY

[2024-11-13 08:48:07:277_R:] OK

/* Use AT+CIMI to query the IMSI of SIM card */
[2024-11-13 08:48:07:389_S:] AT+CIMI
[2024-11-13 08:48:07:443_R:] AT+CIMI
[2024-11-13 08:48:07:443_R:] 238023636723311

[2024-11-13 08:48:07:443_R:] OK

/* Use AT+QCCID to query ICCID number of SIM card */
[2024-11-13 08:48:07:594_S:] AT+QCCID
[2024-11-13 08:48:07:648_R:] AT+QCCID
[2024-11-13 08:48:07:648_R:] +QCCID: 8945020236367233115F

[2024-11-13 08:48:07:648_R:] OK

/* Use AT+CSQ to query current signal quality */
[2024-11-13 08:48:07:698_S:] AT+CSQ
[2024-11-13 08:48:07:755_R:] AT+CSQ
[2024-11-13 08:48:07:755_R:] +CSQ: 31,99

[2024-11-13 08:48:07:755_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:07:759_S:] AT+CEREG?
[2024-11-13 08:48:07:813_R:] AT+CEREG?
[2024-11-13 08:48:07:813_R:] +CEREG: 2,2

[2024-11-13 08:48:07:813_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:09:828_S:] AT+CEREG?
[2024-11-13 08:48:09:882_R:] AT+CEREG?
[2024-11-13 08:48:09:882_R:] +CEREG: 2,2

[2024-11-13 08:48:09:882_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:11:896_S:] AT+CEREG?
[2024-11-13 08:48:11:950_R:] AT+CEREG?
[2024-11-13 08:48:11:950_R:] +CEREG: 2,2

[2024-11-13 08:48:11:950_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:13:965_S:] AT+CEREG?
[2024-11-13 08:48:14:019_R:] AT+CEREG?
[2024-11-13 08:48:14:019_R:] +CEREG: 2,2

[2024-11-13 08:48:14:019_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:16:034_S:] AT+CEREG?
[2024-11-13 08:48:16:088_R:] AT+CEREG?
[2024-11-13 08:48:16:088_R:] +CEREG: 2,2

[2024-11-13 08:48:16:088_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:18:092_S:] AT+CEREG?
[2024-11-13 08:48:18:147_R:] AT+CEREG?
[2024-11-13 08:48:18:147_R:] +CEREG: 2,2

[2024-11-13 08:48:18:147_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:20:161_S:] AT+CEREG?
[2024-11-13 08:48:20:215_R:] AT+CEREG?
[2024-11-13 08:48:20:215_R:] +CEREG: 2,2

[2024-11-13 08:48:20:215_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:22:229_S:] AT+CEREG?
[2024-11-13 08:48:22:283_R:] AT+CEREG?
[2024-11-13 08:48:22:283_R:] +CEREG: 2,2

[2024-11-13 08:48:22:283_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:24:298_S:] AT+CEREG?
[2024-11-13 08:48:24:351_R:] AT+CEREG?
[2024-11-13 08:48:24:351_R:] +CEREG: 2,2

[2024-11-13 08:48:24:351_R:] OK

/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 08:48:26:368_S:] AT+CEREG?
[2024-11-13 08:48:26:422_R:] AT+CEREG?
[2024-11-13 08:48:26:422_R:] +CEREG: 2,2

[2024-11-13 08:48:26:422_R:] OK

/* Make sure the Antenna is connected and the network is normal */
[2024-11-13 08:56:41:216_S:] AT+QNWINFO
[2024-11-13 08:56:41:273_R:] AT+QNWINFO
[2024-11-13 08:56:41:273_R:] +QNWINFO: “eMTC”,“23802”,“LTE BAND 20”,6200

[2024-11-13 08:56:41:273_R:] OK

[2024-11-13 08:58:22:624_S:] AT+CGDCONT?
[2024-11-13 08:58:22:678_R:] AT+CGDCONT?
[2024-11-13 08:58:22:678_R:] +CGDCONT: 1,“IP”,“telenor.iot”,“0.0.0.0”,0,0,0

[2024-11-13 08:58:22:678_R:] OK

Maybe I have to update the firmware? I can see that I do not have QENG command…

Hi @Bionicman

From the AT command log which you provided, the module still in searching network, Could you please try to fixed to CATM Band 20 with following commands?

AT+QCFG=“iotopmode”,0
AT+QCFG=“band”,0,80000,0
AT+CFUN=1,1

It seems that I cannot do that:
/* Use AT+CEREG? to query the network registration status. */
[2024-11-13 13:54:05:420_S:] AT+CEREG?
[2024-11-13 13:54:05:474_R:] AT+CEREG?
[2024-11-13 13:54:05:474_R:] +CEREG: 0,2

[2024-11-13 13:54:05:474_R:] OK

/* Make sure the Antenna is connected and the network is normal */
[2024-11-13 13:54:09:861_S:] AT+QCFG=“iotopmode”,0
[2024-11-13 13:54:09:917_R:] AT+QCFG=“iotopmode”,0
[2024-11-13 13:54:09:917_R:] ERROR
[2024-11-13 13:54:14:566_S:] AT+QCFG=“band”,0,80000,0
[2024-11-13 13:54:14:622_R:] AT+QCFG=“band”,0,80000,0
[2024-11-13 13:54:14:622_R:] ERROR

Hi @Bionicman
How about try to type these commands instend of copy? probably the wrong format.

Now I can send these commands, was something with " char. Anyway, that does not help. Same situation.
Do you know if there is an firmware update for the module?
Or maybe other way to overcome the issue?