After updating EC25_EUX, it is not registered on the network

IoT Modules LTE Standard Module
1

Hello! After updating the firmware in the module to EC25EUXGAR08A19M1G_A0.200.A0.200 . The module can see the telecom operator but has stopped registering on the network. I ask for help in this situation.

2

Try these commands to check the network state.

AT+CPIN?
AT+CFUN?
at+creg?;+cereg?;+cgreg?
at+cops?
AT+QENG="SERVINGCELL"
3

[2024-12-22_12:28:16:622]ATI

[2024-12-22_12:28:16:625]Quectel
[2024-12-22_12:28:16:625]EC25
[2024-12-22_12:28:16:625]Revision: EC25EUXGAR08A19M1G

[2024-12-22_12:28:16:625]OK
[2024-12-22_12:29:27:831]AT+CPIN?

[2024-12-22_12:29:27:836]+CPIN: READY

[2024-12-22_12:29:27:836]OK
[2024-12-22_12:29:36:928]AT+CFUN?

[2024-12-22_12:29:36:932]+CFUN: 1

[2024-12-22_12:29:36:932]OK
[2024-12-22_12:29:55:627]at+creg?;+cereg?;+cgreg?

[2024-12-22_12:29:55:630]+CREG: 0,2

[2024-12-22_12:29:55:630]+CEREG: 0,2

[2024-12-22_12:29:55:630]+CGREG: 0,2

[2024-12-22_12:29:55:630]OK
[2024-12-22_12:30:06:687]
[2024-12-22_12:30:06:687]+CPIN: READY

[2024-12-22_12:30:06:687]+QUSIM: 1
[2024-12-22_12:30:07:301]
[2024-12-22_12:30:07:301]+QIND: PB DONE
[2024-12-22_12:30:13:241]at+cops?

[2024-12-22_12:30:13:241]+COPS: 0

[2024-12-22_12:30:13:241]OK
[2024-12-22_12:30:22:912]AT+QENG=“SERVINGCELL”

[2024-12-22_12:30:22:912]+QENG: “servingcell”,“SEARCH”

[2024-12-22_12:30:22:912]OK

4

Try this command please.

AT+CSQ
5

Hi dear

[2024-12-23_15:54:47:284]AT+CSQ
[2024-12-23_15:54:47:284]+CSQ: 25,99
[2024-12-23_15:54:47:284]OK

6

Could you please tell me which country do you use it in and whether you are in roaming? If in roaming you can try this command AT+QMBNCFG=“LIST” and show me the log.

7

Hi dear

[2024-12-24_10:20:26:526]AT+QMBNCFG=“LIST”

[2024-12-24_10:20:26:563]+QMBNCFG: “List”,0,0,0,“ROW_Generic_3GPP”,0x0501081F,202307241
[2024-12-24_10:20:26:563]+QMBNCFG: “List”,1,0,0,“TW_Mobile_China_VoLTE”,0x0580FB81,202201111
[2024-12-24_10:20:26:563]+QMBNCFG: “List”,2,0,0,“Bouygues_France_VoLTE”,0x05800101,202408281
[2024-12-24_10:20:26:563]+QMBNCFG: “List”,3,0,0,“Telstra-Commercial_VoLTE”,0x0580079E,202312281
[2024-12-24_10:20:26:569]+QMBNCFG: “List”,4,0,0,“Reliance_OpnMkt”,0x05011B38,202003251
[2024-12-24_10:20:26:569]+QMBNCFG: “List”,5,0,0,“Commercial-Smartfren”,0x0501250A,202012291
[2024-12-24_10:20:26:569]+QMBNCFG: “List”,6,0,0,“VF_Germany_VoLTE”,0x0502041C,202309111
[2024-12-24_10:20:26:569]+QMBNCFG: “List”,7,0,0,“Commercial-DT”,0x05011F1C,202406011
[2024-12-24_10:20:26:577]+QMBNCFG: “List”,8,0,0,“STC_Saudi_VoLTE”,0x0501FE01,201912231
[2024-12-24_10:20:26:577]+QMBNCFG: “List”,9,0,0,“TF_Germany_VoLTE”,0x05010C1B,202402061
[2024-12-24_10:20:26:577]+QMBNCFG: “List”,10,0,0,“TF_Spain_VoLTE”,0x05010CFA,202402061
[2024-12-24_10:20:26:577]+QMBNCFG: “List”,11,0,0,“UK_Vodafone_IoT”,0x0580FA01,202409061
[2024-12-24_10:20:26:608]+QMBNCFG: “List”,12,0,0,“Vodafone_IE_Volte”,0x0580ED01,202309111
[2024-12-24_10:20:26:608]+QMBNCFG: “List”,13,0,0,“Spain_VDF_VOLTE”,0x0580EC01,202309111
[2024-12-24_10:20:26:608]+QMBNCFG: “List”,14,0,0,“Commercial-EE”,0x0501221A,202308041
[2024-12-24_10:20:26:608]+QMBNCFG: “List”,15,0,0,“Orange_Grp_IMS-Commercial”,0x05010B10,202410161
[2024-12-24_10:20:26:629]+QMBNCFG: “List”,16,0,0,“Syria_Rcell_Commercial”,0x0504E820,202409101

[2024-12-24_10:20:26:629]OK

8

Could you please tell me which country do you use it in and whether you are in roaming?

9

Hi dear

Russian Federation

10

Sorry, for some reason the version doesn’t work and you can try to the download previous version may be helpful.If you want I can send you the firmware.

11

I have send you the firmware and check your email please.

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